Questions and Return Policy
Looking for a custom size, clarification on artwork, or support with your order? Send a message below, and we will be in touch shortly.
Gallery 111 – Return & Exchange Policy
At Gallery 111, we want you to love the art you bring into your home. If you have any concerns with your purchase, we’re here to help.
Original Artwork
All original paintings and one-of-a-kind pieces are final sale. Because each work is unique, we’re unable to accept returns or exchanges once the piece has left the gallery.
Archival Prints & Merchandise
If you are not satisfied with your print or merchandise purchase, you may request an exchange or return within 14 days of receiving your order.
To qualify:
The item must be in new, unused condition.
It must be returned in the original packaging to ensure it is protected during transit.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us at gallery111.connect@gmail.com within 7 days with photos of the issue. We will replace the item at no cost to you.
Custom & Commissioned Work
All commissions and custom orders (including custom paintings or special requests) are non-refundable.
Refunds
Once your return is received and inspected, we will issue a refund to your original method of payment. Shipping costs are non-refundable unless the issue was our error.
How to Start a Return
Email us at gallery111.connect@gmail.com with:
Your order number
The item you wish to return
A brief description of the issue
We’ll provide confirmation and return instructions.
Questions and Return Policy
Looking for a custom size, clarification on artwork, or support with your order? Send a message below, and we will be in touch shortly.
Gallery 111 – Return & Exchange Policy
At Gallery 111, we want you to love the art you bring into your home. If you have any concerns with your purchase, we’re here to help.
Original Artwork
All original paintings and one-of-a-kind pieces are final sale. Because each work is unique, we’re unable to accept returns or exchanges once the piece has left the gallery.
Archival Prints & Merchandise
If you are not satisfied with your print or merchandise purchase, you may request an exchange or return within 14 days of receiving your order.
To qualify:
The item must be in new, unused condition.
It must be returned in the original packaging to ensure it is protected during transit.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us at gallery111.connect@gmail.com within 7 days with photos of the issue. We will replace the item at no cost to you.
Custom & Commissioned Work
All commissions and custom orders (including custom paintings or special requests) are non-refundable.
Refunds
Once your return is received and inspected, we will issue a refund to your original method of payment. Shipping costs are non-refundable unless the issue was our error.
How to Start a Return
Email us at gallery111.connect@gmail.com with:
Your order number
The item you wish to return
A brief description of the issue
We’ll provide confirmation and return instructions.